Tutorials and How-to Articles for iOS Issues
iPhone lagging, iPhone unresponsive or other iOS related issues? This page shows you comprehensive fixes and tutorials for iPhone, iPad and iPod.
- iOS Issues
- Tutorials
- Troubleshooting
- How-to Guides
Showing all tutorials
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iPhone 18 Pro & iOS 27
Upgrade Guide: Setup, Transfer & Fixes
Use the official model list, safe backup and transfer checklist, and low-risk update and setup fixes before moving to an erasing restore.
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iPhone Screen Goes Black While Using Apps? Causes and 7 Fixes
Does your iPhone screen go black while using apps? Learn how to identify app-specific and system-wide causes and apply 7 practical fixes.
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iPhone Screen Goes Black While Charging or Overnight? Causes and 6 Fixes
Does your iPhone screen go black while charging or overnight? Learn the likely causes and follow 6 practical fixes to restore the display.
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Why Does My iPhone Screen Go Black During Calls? Causes and 7 Fixes
Does your iPhone screen go black during calls or stay black after hanging up? Learn the causes and 7 ways to restore the display.
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iPhone Screen Goes Black After Screen Replacement? What to Check
Is your iPhone screen black after a screen replacement but the phone still works? Check the connections, part compatibility, and repair steps.
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iPhone Screen Goes Black After Dropping but Phone Still Works? Fixes
Did your iPhone screen go black after dropping but the phone still works? Diagnose display damage, protect your data, and follow 6 fixes.
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5 Ways to Fix iPhone Screen Going Black Randomly
When your iPhone screen suddenly goes black but the phone stays on, use these 5 ways to identify the cause and restore normal display output.
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[7 Ways] How to Fix iPhone Taking Forever to
Update
iOS 27
Is your iPhone taking forever to update to iOS 27? Try these 7 simple fixes to speed up the update process, from network checks to using iSumsoft iOS Refixer.
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New iPhone Stuck on Software
Update
During Setup? 5 Fixes!
If your new iPhone is stuck on the software update screen when setting it up, try these fixes: skip the update, force restart, or update using a computer.
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Unable to Check for Update on iPhone iOS 27? 8
Fixes!
If you're encountered the frustrating "Unable to Check for Update" error while attempting to update your iPhone, you're not alone.
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Face ID Not Working after Update iOS 27? 10 Proven Fixes!
Is your Face ID not working after the iOS 27 update? Start with safe sensor checks and walks you through 10 proven methods to fix it quickly.
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How to Turn Off
Stolen
Device Protection without Face ID
Can't turn off Stolen Device Protection because Face ID is not working? Learn 5 proven methods on how to turn off Stolen Device Protection without Face ID.
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[FIXED] Erase All Content and
Settings Not
Working on iPhone
You're trying to erase all content and settings on your iPhone and it's not working? You've hit the 'Erase All Content and Settings' option, but nothing happens?
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How to Downgrade iOS 26 to iOS 18 without
Losing
Data
Learn how to downgrade iOS 26 to iOS 18 safely without losing data.
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How to Fix iPhone Stuck on
Software
Update Complete Screen
You've patiently waited for your iPhone's software update to download and install. The progress bar fills up, and finally, you see the message: 'Software Update Complete.'?
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How to Fix iPhone Stuck on
Home
Critical Alerts
If your iPhone is stuck on the screen that says 'Home Would Like to Send You Critical Alerts'? you're not alone.
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Find My iPhone Greyed Out? 7 Fixes!
Find My iPhone is an essential feature that helps you locate your device if it gets lost or stolen.
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How to Fix Erase iPhone Verification
Failed
You are trying to erase your iPhone and it says "Verification Failed"?
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How to Fix iPhone Error 4013
Are you stuck with error 4013 while trying to update or restore your iPhone via iTunes?
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[FIXED] Face ID and Passcode Not in
Settings on
iPhone
If you've ever opened your iPhone's Settings app only to find the Face ID & Passcode option missing, you're not alone.
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11 Ways to Fix Apple Account
Cannot
Be Created at This Time
If you've been trying to create an Apple ID and encountered the frustrating message "Your account cannot be created at this time", you're not alone.
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[9 Ways] How to Fix iPhone Force Restart Not
Working
Discover 9 effective solutions to fix the issue of your iPhone force restart not working, including troubleshooting tips, software fixes, and expert guidance.
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iPhone Stuck in Recovery Mode and
Won't
Restore or Update?
Is your iPhone stuck in recovery mode and won't restore or update? Discover the causes and effective ways to fix your iPhone quickly and get it back to normal.
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[11 Ways] How to Fix iPhone Not Showing Up in
iTunes
Is your iPhone not showing up in iTunes when plugged into your Windows 10/11 PC? Discover 11 solutions to fix this issue and get your iPhone detected by iTunes.
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iPhone Stuck on Search Screen iOS 18/17/16? 7
Quick
Fixes!
Your iPhone is stuck on the search screen after updating to iOS 16/17/18? Removing the search bar from the iPhone home screen usually solves the problem.
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[2024] iPhone 15 Pro Black
Screen of
Death '?Quick & Easy Fix Guide
Facing the Black Screen of Death on your iPhone 15 Pro? This guide provides quick and easy fixes, from force restarts to screen replacements. Learn how to troubleshoot common causes and get your phone back up and running.
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Turn Passcode Off Is Greyed Out on
iPhone, How to
Fix It
You want to turn off the passcode lock on your iPhone, but the Turn Passcode Off option is greyed out? Why doesn't the iPhone let you turn off the passcode?
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iPhone Keeps
Restarting Randomly - 5 Ways to Fix It
If your iPhone keeps restarting randomly or every few minutes, this article is for you.
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How to Fix Black and White iPhone Screen
Is your iPhone screen unexpectedly displaying in black and white? If you are facing this perplexing situation, this comprehensive article is to guide you through resolving this peculiar issue effectively.
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iPhone 15 Stuck on Hello Screen After Update How
to Fix
Following an iOS version upgrade, users often encounter the issue of iPhone 15 stuck on the Hello screen.
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Fix Apple Music Family
Sharing Not Working on iPhone
Safari is not working on iPhone and may say "Safari cannot open the page". Here are 7 solutions for you.
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How to Fix an Update Is
Required to
Activate Your iPhone
Safari is not working on iPhone and may say "Safari cannot open the page". Here are 7 solutions for you.
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Safari Not Working on iPhone? 7 Top FIXES!
After restoring or upgrading your iPhone, you might encounter a frustrating message that reads, "An Update Is Required to Activate your iPhone," which prevents you from activating your device, iPhone 7 in particular.
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Fixed My iPhone
Keeps Showing
Apple Logo and Turning off
You start your iPhone and then you find that it is flashing the Apple Logo and then turning off?
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Fix iPhone Stuck on Preparing Update
iOS 18/17
Being excited to update your iPhone to the latest iOS 18 Beta or the iOS 17.6, you find yourself getting stuck on Preparing Update status for a long time.
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[9 Tips] How to Fix Update Apple ID
Settings
Stuck
iPhone keeps saying "Update Apple ID Setting" but it is stuck and not working? This is a common iOS issue occurring on iPhone, iPad and Mac.
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Fixed iPad Stuck on Charging Screen - Red
Battery
When plugging in your iPad, you may find it stuck on the charging screen with a red battery icon.
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How to Get iPhone
X/11/12 Out of
Recovery Mode without iTunes
If your iPhone is stuck in recovery mode for some reason and won't start up properly, iTunes may help get your iPhone out of recovery mode.
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How to Fix iOS 17
StandBy Mode
Not Working on iPhone
Some users, however, have encountered that iOS 17 StandBy mode not working on their iPhones.
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How to Fix iPhone Stuck in
Guided
Access?
Guided Access is a useful feature that helps Apple users limit what they can do in an application to protect privacy or prevent misoperation.
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Fix iPhone Touch Screen
Not Working
after iOS 15 Update
I have just updated my iPhone 11 to iOS 15, and then the touch screen does not work properly.
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How to Fix Verification Failed -
This Apple ID
Is Not Active
A message keeps popping up on my iPhone asking for Apple ID password but when I input password, it says 'Apple ID is not active'.
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Fixed iPhone 15 Stuck on
Setting Up Apple
ID
Stuck on setting up Apple ID during transfer on iPhone 15? Or 'Set up your Apple ID' keeps spinning when you sign in with your Apple ID from Settings?
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How to Downgrade iOS 18 Beta to
iOS 17 without
Losing Data
Many of you have likely installed the iOS 18 Beta on your iPhone and may now be wondering how to downgrade iOS 18 Beta to iOS 17 and not result in data loss.
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How to Fix iOS 17/18 Beta Update
Not Showing
Up on iPhone
Are you facing the frustration of the latest iOS 17/18 Beta update not showing up on your iPhone?
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Fix No Option to
Remove MDM
Profile on iPhone/iPad [iOS 17 Supported]
Attempting to get rid of MDM but there is no option to remove MDM profile? This article will show you three ways to fix no option to remove MDM profile on iPhone/iPad.
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Fixed Screenshot is Not Working on
iPhone
Screenshot is not working on iPhone? Fear not, this article will guide you through how to fix an iPhone that is unable to take a screenshot.
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Fixed iPhone Stuck on
Support Apple
Com iPhone Restore Screen
Is your iPhone stuck on 'support.apple.com/iphone/restore' screen with a computer (or iTunes) and charging cable icons on a black screen?
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10 Simple Ways to Fix
Share Location
Unavailable
When I try to send my location to a friend, I get the message Share Location Unavailable.
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[2024 Fixes] FaceTime Screen Share
Not Working
If your FaceTime share screen not working, what should you do? iSumsoft will show you serveral ways to fix FaceTime screen sharing not working.
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3 Tips to Fix Can't Delete
Photos from
iPhone on PC
In this article, we will explain why you can't delete photos from iPhone and how to fix "can't delete photos from iPhone on PC" issue.
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Fix "The
iPhone Software
Update Server Could Not Be Contacted"
Many users get the error message "The iPhone software update server could not be contacted" when trying to update iPhone software using iTunes on PC or Mac.
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[9 Ways] How to Fix Pink Line
on iPhone
Screen Problems
I have a pink vertical line running the length of my iPhone X on the left side about 1 inch from the edge.
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Fix an Apple App That
isn't
Working
If an app on your Apple device is crashing, quitting or isn't working, one of the solutions below may fix the issue.
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Top 10 Ways to Fix the
Error
Connecting to Apple ID Server
My iPhone shows error message 'Verification failed. There was a problem connecting to the server'.
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How to Fix Face ID
Not Available
after iOS 17 Update?
Some users find that they come to "Face ID Not Available, try setting up later" after the iOS 17 update.
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Find My iPhone Not
Updating Location?
Check This Article!
In this article, you will learn effective ways to fix Find My iPhone not updating location. So, let's dive in.
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How to Fix Gmail Not
Working After
iPhone Update?
Many iPhone users have reflected recently that Gmail on iPhone is not working when iOS updates to the latest version.
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How to Fix Green Lines on
iPhone Screen? 10
Ways Here!
Why are there green lines on your iPhone and how to fix green lines on your iPhone?
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How to Fix iOS 17 Stuck on
Update
Requested
Being stuck on iOS 17 Update Requested is completely unexpected, halting the update process and leaving you wondering how to proceed.
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How to Fix iOS 17 Stuck on
Apple Logo
After Update [SOLVED]
Here's a comprehensive guide to learn why this happens and how to fix iOS 17 stuck on the Apple logo.
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iPhone 13 Stuck in SOS Mode Why
& How to
Fix
As a relatively new phone model, it is unconventional for iPhone 13 stuck in SOS mode.
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iPhone Flashing Apple Logo? How
to Fix in 5
Ways
My iPhone is stuck on the flashing apple logo. I've tried update with iTunes and factory reset with Mac, but nothing will work. Any suggestions?
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How to Fix
iPhone Is
Disabled, Connect to iTunes Not Working
If you've entered too many incorrect passwords, your iPhone will be unavailable and ask you to connect to iTunes.
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How to Fix iPhone Storage Not
Loading/Showing
iOS 17/16/15
I'm on 15.3.1 and everytime I open storage setting it seems loading forever and not showing up anything.
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4 Ways to Fix iPhone Stuck in Boot
Loop
In iOS devices, boot loop usually manifests as an infinite loop of the device restarting after displaying the Apple logo.
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3 Ways to Fix iPhone Stuck
on Verifying
Update
If your iPhone is stuck on the page of "Verifying Update ...... " for more than 15 minutes, there is probably something wrong.
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How to Fix Yellow Screen of
Death iPhone?
[2024 Tips]
It seems that yellow on iPhone screen happens less than in other situations, the most common issues we met are iPhone blue screen, iPhone red screen, and iPhone black screen.
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iCloud Backup Failed with
Enough Storage? 5
Tips to Fix!
Back up on my iPhone 12 fails every day. I have enough space in my iCloud (more than 120 GB) but the backup fails since 24th of February. Any advice?
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6 Tips to Fix iCloud Backup Taking
Forever
On this page, we will talk about how long iCloud backup normally takes, why iCloud backup is taking forever, and what you can do to speed up iCloud backup.
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How to Play MP4/AVI Video on iPad
As it said in the title, how to play MP4/AVI video on iPad? In reality, the built-in player of iPad can support MP4/AVI files.
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iPad is Disabled and
Cannot Connect to
iTunes
When faced with a black screen that says "iPad is disabled, connect to iTunes", our first reaction is to download iTunes and then connect the iPad to iTunes.
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[Fixed] iPhone 15/15 Pro (Max)
Stuck on
Preparing to Transfer
If you have a new iPhone 15, you may want to transfer data to new iPhone. But if the new iPhone is stuck on preparing to transfer, what should we do?
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8 Solutions to Fix iPhone Apps Closing
Unexpectedly
It is so irritating when your iPhone apps keep closing unexpectedly. You try to open the app again and again but it still quits automatically.
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iPhone Screen Goes Black After
Unlocked? Here Are 4
Ways to Fix It
Hi there. Today I have a problem with my iPhone 11. I can unlock with my face and passcode, but I cannot access the Home screen.
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Fix iPhone Camera
Black Screen
and Flashlight Not Working
My iPhone camera and flashlight are not working. I open the camera app and it's just showing a black screen and can't take pictures.
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iPhone Cellular Data Not Working after
iOS 15
Update, How to Fix It
"I updated my iPhone 11 to iOS 15, and since then the cellular data has stopped working. I lost the signal and can't connect to the cellular network. What should I do?"
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Fix: iPhone
Could Not Be
Restored, An Unknown Error Occurred
Want to restore your iPhone iOS software with iTunes, but got the error message "The iPhone could not be restored. An unknown error occurred"?
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How to Fix iPhone Frozen during/after
iOS 16/17
Update in 5 Ways
"Just updated to iOS 17 on my iPhone X and can no longer swipe?? Means i'm stuck on lock screen without access to iPhone. How can I fix my frozen iPhone? Any ideas?"
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iPhone is Frozen on Lock
Screen and Won't
Turn off
After updating to the latest iOS 17, it's no surprise that many iPhones, especially the iPhone 14 model, freeze on the lock screen.
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How to Fix iPhone Green
Screen Issues |
8 Useful Ways
"My iphone suddenly turned green and flickering, but touch works just fine. Can anyone suggest me some method to fix it?"
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[Solved] 8 Ways to Fix iPhone Lagging and
Freezing
"My iPhone keeps lagging and freezing recently... Why is this happening and how can this be fixed? Can anyone help me please?"
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iPhone Won't Charge When Plugged
in? Here Is The
Fix
When you find the iPhone is plugged in but can't charge, try checking your charging cable and USB adapter for signs of damage, like breakage or bent prongs.
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5 Ways to Fix iPhone Not Showing
up in Windows
Explorer
Are you facing the problem that your iPhone is not showing up in File Explorer? If yes, please don't worry, it is actually a common situation when iPhone users connect their phones to computer on Windows 7, 8, and 10.
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[6 Tips] Fix
iPhone Screen Keeps
Dimming with Auto Brightness off
Do you upset about your iPhone screen keeps dimming automatically? Most of iPhone users can solve it by disabling Auto-Brightness.
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Fix:
iPhone Shows
White Screen with Black Apple Logo Then Turns off
Yesterday my iPhone 6s suddenly turned off and won't turn on any more. It was fully charged. When I hold down the Power button, it only shows a white screen with a black Apple logo, and then turns off in a few seconds.
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iPhone Stuck on Black
Screen with
Spinning Wheel, How to Fix
Is your iPhone stuck on a black screen with a spinning wheel and not turning on? So, you're in the right place. This article will show you how to solve this problem effectively and get your iPhone back to normal without losing data.
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iPhone Stuck on Emergency SOS Mode?
5 Ways to
Fix!
"My iPhone stuck in SOS mode as it keeps displaying a screen saying "Your emergency contacts have been notified" and I can't figure out how to stop it... What can I do to get iPhone out of SOS mode?"
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[All iOS Versions] iPhone Swipe Up Not
Working Solutions
2024
Are you encountering the issue of "iPhone Swipe Up not working," particularly after updating to iOS 17 or any other iOS version?
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Pictures Not
Downloading in
iMessage on iOS 16/17? [2024 Solved]
If you are looking for a way to fix pictures not downloading/loading/showing in iMessage on iOS 16/17, you have come to the right place.
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Saved Contacts Not
Showing up on
iPhone When Calling? Here to Fix!
Some users may complaint about their iPhone not showing contact names on incoming calls. Is there any way to fix saved contacts not showing up on iPhone when calling?
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Solve iPhone/iPad Wi-Fi
or Cellular
Network Connection Problem
If you are stuck on the Wi-Fi connection problem after upgrading a new iOS, you can try the following solutions to fix it.
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There Was an Error
Connecting to
the Apple ID Server? How to Fix?
'There was an error connecting to the Apple ID server' error occurs when you cannot sign in with your Apple ID on your iPhone.
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Fix: "Trust This Computer" Keeps
Popping Up on
iPhone
You have tapped Trust on your iPhone, but the "Trust This Computer" alert still keeps popping up? Why does iPhone keep asking if you trust this computer, and how to stop it? This article will address this problem.
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How to Block
Notifications
Showing on Lock Screen
If you want to hide notifications previews on iPhone lock screen, you can disable lock screen access to the Notifications view. Here provide several options to block notifications showing on the Lock screen. You'll still see your notifications when your device is unlocked.
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Why are iOS 16 Duplicate
Photos
not Showing up 2023
"The iOS 16 system has a feature to detect duplicate photos. But some users say that their iOS 16 duplicate photos not showing. How can we solve this problem? This page will tell you more about it."
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Wi-Fi Not
Working on iPhone
but Working on Other Devices
Is Wi-Fi not working on iPhone but working on other devices? Has your iPhone still not been able to use Wi-Fi after several connections? What can you do if you have this problem? Is there a solution?
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[Top 8 Ways] Fix iPhone
Says Not
Enough Storage but There Is
It is wired that sometimes iPhone says not enough storage but there is! Why does this happen and how to fix this problem? Keep reading to figure it out.
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5 Ways to Fix iPhone White Screen of
Death
If your iPhone keeps showing a pure white screen without any icons or apps, you may be facing the notorious iPhone White Screen of Death.
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How to Get into and Out of
iPhone Recovery
Mode
If you're having problems with your iPhone or cannot update or restore your iPhone, putting the iPhone into recovery mode will help. Now, this article will show you how to get into and out of iPhone recovery mode on different iPhone models.
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4 Ways to Fix
Assistive Touch Not
Working on iPhone
Have you encountered this situation: clicking on the assistive touch does not respond. Or you have turned off Assistive Touch.
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How to Fix Guided
Access Not
Working on iPhone/iPad?
Guided Access, which limits your iPhone to one application to help you focus on what you are doing, is one of the practical features of the iOS system.
-
iPhone Stuck on Zoom in Mode?
Here're 5 Ways
to Fix
If your iPhone is stuck in zoom-in mode (all Home screen icons and elements are magnified) and can't zoom out, this page is for you.
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[2023] Fixed iPhone 15/14 Won't Turn on - 5
Solutions
iPhone won't turn on for no reason, especially iPhone 15 and iPhone 14? Faced with an unresponsive iPhone with the dreaded black screen and no idea what to do?
-
iPhone Battery Draining Fast
After Update
[iOS 17 Included]
Since the introduction of iOS 17, iPhone battery draining fast after update has been one of the major issues.
-
[6 Ways] How to Fix iPhone Blue Screen of
Death
When your iPhone screen turns blue for a second frequently or iPhone stuck on blue screen all the time, what can you do to fix it?
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iPhone Cannot Open .docx File, How To
Do
There are huge numbers of applications in APP Store, so you may have trouble in searching suitable application which can open .docx file. This article will introduce 5 frequent used apps for you.
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[6 Tips] Fix
iPhone Contacts
Not Showing up in iCloud after Backup
"Why aren't my contacts showing up when I have Contacts enabled on my phone in iCloud settings? There are tons of contacts that only appear on my phone, not in the cloud."
-
Fix iPhone Photos Not Syncing to
iCloud/Mac/PC
Many users may complain about iPhone photos not syncing to iCloud, Mac or PC and wonder how to fix it. Here we will focus on the causes and solutions of this issue.
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Fixed iPhone Stuck on Do Not Disturb
After Update
[2024 Updated]
It is not surprising that various issues arise after updating iOS and iPhone stuck on Do Not Disturb mode is one of the most discussed issues.
-
Fixed iPhone Stuck on 'Install Now' While
Updating [iOS
17 included]
Why does my iPhone just say 'Install now'? This article will explain the reasons behind the issue and provide solutions to fix iPhone (iOS 17) stuck on 'Install now'.
-
iPhone Won't Turn on After iOS
17 Update
iPhone won't turn on after iOS 17 update? It may be stuck in a boot loop, shut down suddenly, or frozen on the black screen, preventing you from turning it on. You are not alone as this is a common problem.
-
How to Fix "iTunes Cannot
Read the
Contents of the iPhone"
You plugged your iPhone into your computer but got an error message "iTunes cannot read the contents of the iPhone".
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iTunes Stuck on
Preparing iPhone
for Software Update, What to Do?
I am trying to update my iPhone by connecting to iTunes on my computer. But it is stuck on "Preparing iPhone for software update" for 2 hours.
-
[Bring it Back] Phone Icon Missing on
iPhone
When you want to call someone urgently but cannot find the phone icon, you may be at a loss and wonder where is the phone icon.
-
[Fixed] This Apple ID Is
Not Valid or Not
Supported
Have you ever encountered the prompt "Cannot reset password" while setting up your Apple ID, accompanied by a detailed message stating "This Apple ID is either not valid or not supported"?
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Verification Required on App Store?
4
Solutions
If your iPhone keeps saying Verification Required on App Store, it can be a frustrating problem on your iPhone, iPad, or other Apple devices.
-
Why is My Apple ID Greyed Out
on iPhone?
Causes & Solutions
Are you currently facing a frustrating situation where your Apple ID is greyed out on iPhone Settings, preventing you from accessing further Apple ID features?
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