iSumsoft » Resources » Android » 3 Ways to Factory Reset a Samsung Galaxy Phone That’s Locked

3 Ways to Factory Reset a Samsung Galaxy Phone That’s Locked

Are you locked out of your Samsung Galaxy phone because you forgot the screen lock password/Pattern? So Factory Reset is an effective unlocking solution in this case. This article will show you how to factory reset a Samsung Galaxy phone that is locked.

Related: How to Unlock Android Phone Password without Factory Reset

Read before Factory Reset

1. A factory reset erases all data from your phone except the Android operating system, and the data is not recoverable. So, if you don’t have a backup and you don’t want to lose data, please think twice before factory reset.

2. If your locked phone has a Google account or Samsung account synced (or logged in), make sure that you know the email address and password for that account. Because after factory reset, you will be asked to enter them to reactivate the phone. If by any chance you forgot your account information, don't worry; you can recover your Google account and password or even bypass Google account after factory reset.

3 ways to factory reset a Samsung Galaxy phone that’s locked


Way 1: Factory Reset Using Samsung Find My Mobile

If your locked Galaxy phone has a Samsung account logged in and Find My Mobile turned on, you can remotely factory reset it from another device. What you need to do is make sure your phone is turned on and connected to a mobile data or Wi-Fi, and then follow the steps below.

Step 1: Open https://findmymobile.samsung.com/ in any web browser on your computer or other available device, and then log in to this page with your Samsung account currently logged in on your locked Samsung Galaxy phone.

Step 2: If your Samsung account is protected by two-step verification, you may need to verify before you can log in in this browser.

verify it's you

Step 3: After logging in, your Samsung Galaxy device will be displayed on the page and what you need to do is click Erase data under your device in the right pane.

click Erase data

Step 4: When the “Erase phone data” dialog appears, click Erase to start resetting your locked Samsung Galaxy phone to its factory default settings.

click Erase

Step 5: Just wait for the erase to complete. When the webpage shows that your Galaxy phone has been reset to its factory settings, continue to wait for a few minutes until your phone turns on.

Galaxy has been reset to factory settings

Way 2: Factory Reset Using Google Find My Device

If you have a Google account logged in on your locked Samsung Galaxy phone and Find My Device is turned on, you can remotely factory reset your phone from another device. Keep your Galaxy phone turned on and connected to mobile data or Wi-Fi, then follow the steps below.

Step 1: Open https://www.google.com/android/find in any web browser on your computer or other available device, and then log in to this page with your Google account currently logged in on your Samsung Galaxy phone.

Step 2: After you log in, your Galaxy phone will be displayed on the page. What you need to do is click ERASE DEVICE on the left pane.

click Erase Device

Step 3: On the next page, click ERASE DEVICE again, and then click Erase to confirm.

click Erase to confirm

Step 4: You will see your locked Samsung phone restart and start restoring itself to factory settings. Wait for a few minutes until the reset is complete and your phone turns back on.

Way 3: Factory Reset Using Buttons

If your Galaxy phone isn’t linked to any Google account or Samsung account, or if it is linked but you don’t know the login information of the account, what to do? Here is how to factory reset a locked Samsung Galaxy phone without a Google account or Samsung account by using buttons.

Step 1: Boot to Android Recovery mode.


For Samsung Galaxy phone with Home button:

1. Press and hold the Power and Volume Down button simultaneously for 7 to 10 seconds.

2. Once you feel the phone vibrate slightly, press and hold the Power + Volume Up + Home buttons.

3. Release all the buttons when the SAMSUNG logo appears, and the phone will get into Android Recovery screen.

factory reset Samsung phone with home button

For Samsung Galaxy phone without Home button

1. Press and hold the Power and Volume Down buttons simultaneously for 7 to 10 seconds.

2. Once you feel a sight vibration, press and hold the Power + Bixby + Volume Up buttons.

3. When you see the Samsung logo, release all the buttons and the phone will enter Android Recovery screen.

factory reset Samsung phone without Home button

Step 2: Factory reset Samsung phone.

While your locked Samsung phone is in Android Recovery screen, follow the steps below to factory reset it.

  • Press the Volume Up or Volume Down button to select the “Wipe data/factory reset” option, and then press the Power button to confirm.
  • On the next page, press the Volume button to select Yes under “Wipe all user data”, so the Samsung phone will begin to restore to factory settings. This will take a few minutes.
  • When factory reset is complete, select “reboot system now”, so your phone will restart normally.

factory reset using buttons

  • After your phone turns on, it’ like a new device and you will need to re-set it up. During the set-up process, if you are asked to enter a Google account that was previously synced on this phone to verify and you don’t have the account, don’t worry, please learn How to Bypass Google Account Verification after Factory Reset.

How to factory reset Samsung Galaxy phone if you have password

Now that you know three ways to factory reset a Samsung Galaxy phone that is locked, finally, let’s take a look at how to factory reset an Android phone without any hassle when you have a password. If you already know this part well, just skip it.

Step 1: First unlock your phone to the home screen, if it is locked, and then open the Settings app from the app list.

Step 2: In the Settings menu, tap General management > Reset > Factory data reset.

tap Factory data reset

Step 3: After entering the Factory data reset page, tap Reset, then enter your current screen lock password/PN/Pattern to confirm the reset, and finally tap Delete All to start resetting the phone to its factory settings.

tap Reset and Delete All