Are you locked out of your Samsung Galaxy phone because you forgot the screen lock password/Pattern? So Factory Reset is an effective unlocking solution in this case. This article will show you how to factory reset a Samsung Galaxy phone that is locked.
1. A factory reset erases all data from your phone except the Android operating system, and the data is not recoverable. So, if you don’t have a backup and you don’t want to lose data, please think twice before factory reset.
2. If your locked phone has a Google account or Samsung account synced (or logged in), make sure that you know the email address and password for that account. Because after factory reset, you will be asked to enter them to reactivate the phone. If by any chance you forgot your account information, don't worry; you can recover your Google account and password or even bypass Google account after factory reset.
If your locked Galaxy phone has a Samsung account logged in and Find My Mobile turned on, you can remotely factory reset it from another device. What you need to do is make sure your phone is turned on and connected to a mobile data or Wi-Fi, and then follow the steps below.
Step 1: Open https://findmymobile.samsung.com/ in any web browser on your computer or other available device, and then log in to this page with your Samsung account currently logged in on your locked Samsung Galaxy phone.
Step 2: If your Samsung account is protected by two-step verification, you may need to verify before you can log in in this browser.
Step 3: After logging in, your Samsung Galaxy device will be displayed on the page and what you need to do is click Erase data under your device in the right pane.
Step 4: When the “Erase phone data” dialog appears, click Erase to start resetting your locked Samsung Galaxy phone to its factory default settings.
Step 5: Just wait for the erase to complete. When the webpage shows that your Galaxy phone has been reset to its factory settings, continue to wait for a few minutes until your phone turns on.
If you have a Google account logged in on your locked Samsung Galaxy phone and Find My Device is turned on, you can remotely factory reset your phone from another device. Keep your Galaxy phone turned on and connected to mobile data or Wi-Fi, then follow the steps below.
Step 1: Open https://www.google.com/android/find in any web browser on your computer or other available device, and then log in to this page with your Google account currently logged in on your Samsung Galaxy phone.
Step 2: After you log in, your Galaxy phone will be displayed on the page. What you need to do is click ERASE DEVICE on the left pane.
Step 3: On the next page, click ERASE DEVICE again, and then click Erase to confirm.
Step 4: You will see your locked Samsung phone restart and start restoring itself to factory settings. Wait for a few minutes until the reset is complete and your phone turns back on.
If your Galaxy phone isn’t linked to any Google account or Samsung account, or if it is linked but you don’t know the login information of the account, what to do? Here is how to factory reset a locked Samsung Galaxy phone without a Google account or Samsung account by using buttons.
1. Press and hold the Power and Volume Down button simultaneously for 7 to 10 seconds.
2. Once you feel the phone vibrate slightly, press and hold the Power + Volume Up + Home buttons.
3. Release all the buttons when the SAMSUNG logo appears, and the phone will get into Android Recovery screen.
1. Press and hold the Power and Volume Down buttons simultaneously for 7 to 10 seconds.
2. Once you feel a sight vibration, press and hold the Power + Bixby + Volume Up buttons.
3. When you see the Samsung logo, release all the buttons and the phone will enter Android Recovery screen.
While your locked Samsung phone is in Android Recovery screen, follow the steps below to factory reset it.
Now that you know three ways to factory reset a Samsung Galaxy phone that is locked, finally, let’s take a look at how to factory reset an Android phone without any hassle when you have a password. If you already know this part well, just skip it.
Step 1: First unlock your phone to the home screen, if it is locked, and then open the Settings app from the app list.
Step 2: In the Settings menu, tap General management > Reset > Factory data reset.
Step 3: After entering the Factory data reset page, tap Reset, then enter your current screen lock password/PN/Pattern to confirm the reset, and finally tap Delete All to start resetting the phone to its factory settings.