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8 Ways to Fix Samsung Galaxy Stuck on Samsung Logo

Roy Ulerio
Roy Ulerio

Updated:

When your Samsung Galaxy phone gets stuck on the iconic Samsung logo during startup, it can trigger instant panic. This frustrating boot loop issue prevents device access and often appears without warning. In this guide, we’ll explore how to fix a Samsung Galaxy stuck on the logo screen.

Samsung stuck on logo

What causes a Samsung phone to stuck on the logo?

When a Samsung phone boots up, it usually displays the Samsung logo before launching the Android operating system. If the phone gets stuck on the Samsung logo, it means it cannot complete the boot process, effectively rendering the device unusable. This can happen due to:

Corrupted firmware or software

Incomplete or failed system update

Incompatible apps or files

A factory reset gone wrong

Malware or system crash

Hardware component failures

Method 1: Force Restart Your Samsung Galaxy

A force restart is the first thing you should try if your phone is stuck on the Samsung logo. This helps fix temporary bugs or glitches that may be preventing the phone from booting up normally.

1. Press and hold the Power button and Volume Down button simultaneously.

2. Keep holding both buttons for 10–20 seconds.

3. Release the buttons once the Samsung logo disappears and the phone restarts.

Method 2: Remove Faulty SD Card

A faulty, corrupted, or incompatible SD card can sometimes cause your Samsung phone to keep restarting or get stuck on the logo screen. Removing it might allow the device to boot normally.

1. Use a SIM card ejector tool to remove the SIM/SD card tray.

2. Take out the SD card and reinsert the tray without it.

3. Force restart the phone and check if it boots past the Samsung logo.

remove faulty SD card

Method 3: Check the Power Button

Sometimes, a stuck or malfunctioning power button can cause the Samsung phone to continuously reboot or get stuck on the logo screen.

1. Examine the Power button to see if it’s stuck or jammed.

2. Press it a few times to ensure it’s clicking properly.

3. Check for any physical damage or debris around the button.

4. If the button feels jammed, gently clean around it using a soft cloth or compressed air.

check power button

If the button is defective, the phone might need professional repair, but ruling this out early can save you time.

Method 4: Charge Your Phone

A phone stuck on the Samsung logo could simply be suffering from insufficient power to complete the boot process. Charging the device fully ensures that’s not the problem.

1. Connect your phone to a Samsung-certified charger and cable.

2. Let it charge for at least 30 minutes without interruption.

3. Try powering it on by holding the Power button.

charge your phone

Method 5: Wipe Cache Partition

The cache partition stores temporary system data. If it becomes corrupted, it can prevent your phone from booting.

1. Power off your device.

2. Press and hold Volume Up + Power (or Bixby) buttons.

3. Release all buttons when the Samsung logo appears and Recovery Mode loads.

4. Use Volume buttons to highlight Wipe Cache Partition.

wipe cache partition

5. Press the Power button to select it.

6. Confirm by choosing Yes and wait for the process to complete.

7. Select Reboot System Now to restart the phone.

This process will not delete your personal data and is often successful in resolving boot loops.

Method 6: Boot into Safe Mode

Sometimes, a bad app can interfere with the boot process. Booting into Safe Mode allows your phone to start without launching any third-party apps.

1. Turn off your phone completely.

2. Press and hold the Power button.

3. Once the Samsung logo appears, release the Power button and immediately hold down the Volume Down button.

4. Keep holding until the phone boots fully.

5. You’ll see “Safe Mode” in the bottom-left corner of the screen.

6. In Safe Mode, go to Settings > Apps.

7. Uninstall any recently installed or suspicious apps.

8. Reboot the phone normally.

If the device boots successfully after uninstalling an app, you’ve likely found the cause.

Method 7: Factory Reset the Phone

If none of the above methods work, you may need to perform a factory reset. This will delete all data, but it can fix deep system issues that prevent the phone from booting.

1. Power off the device.

2. Press and hold Volume Up + Power + Bixby (if applicable) until the recovery screen appears.

3. Use the Volume buttons to navigate to “Wipe data/factory reset.”

factory reset your Samsung phone

4. Press the Power button to select.

5. Confirm by selecting "Yes".

6. Wait for the process to complete.

7. Choose “Reboot system now.”

After the reset, your phone should boot up like new. Make sure to back up your data regularly to avoid data loss in situations like this.

Method 8: Fix the Phone with iSumsoft Android Refixer

If you're still stuck on the Samsung logo, consider using iSumsoft Android Refixer to fix the issue. It’s a professional Android repair tool designed to fix boot loop issues, frozen screens, and system crashes with just a few clicks.

iSumsoft Android Refixer

iSumsoft Android Refixer

  • Fix various Android problems, including phone stuck in Samsung logo, boot loop, recovery mode, black screen, white screen, and more.
  • Work for all Samsung Galaxy S/Note/Z/A/M phones.

1. Download and install iSumsoft Android Refixer on your computer, and once installed, launch the program.

2. Connect your Samsung phone to your computer via USB cable.

3. In iSumsoft Android Password Refixer, click Start.

click Start

4. Fill in the required information and then click on Download to download the package needed to repair your phone.

fill in required information and click Download

5. Wait for the download to complete automatically, which may take a few minutes.

downloading package

6. Follow the on-screen instructions to boot your Samsung phone into Download mode.

boot Samsung phone into Download mode

7. Once your phone is in Download mode, the software starts repairing it.

8. If the repair was successful, your Samsung phone is out of the boot loop and will start normally.

repaired successfully

Final Thoughts

A Samsung phone stuck on the Samsung logo is an annoying but fixable issue. By trying these 8 methods—from a simple force restart to advanced tools like iSumsoft Android Refixer—you can troubleshoot the problem effectively.

Start with the non-destructive options like force restart, removing the SD card, or wiping the cache partition. If those don’t work, carefully consider a factory reset or using a professional Android repair tool that protects your data.

Don’t panic—your phone can be fixed! Just follow the steps methodically and restore your Samsung Galaxy back to working condition.