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Fix Windows 10 Mail App Stopped Syncing Problem

The Mail app doesn't sync new emails automatically, it doesn't sync even after clicking the sync icon. If the Mail app on Windows 10 is not syncing properly, you can try out one of the solutions given below to resolve the sync issue.

3 solutions to fix Mail app stopped Syncing problem

Solution 1: Check Mail app sync settings

If the Mail app is not syncing the latest e-mail, the first thing is to open and check the sync settings.

To do: On Mail app, click Settings button. Click Accounts, and then click on the account name that has sync issues.

Mail app's settings

Click Change mailbox sync settings.

Change mailbox sync settings

Under Download new content, select as items arrive from the drop-down list. Make sure the E-mail, Calendar and Contacts option are turned on under Sync options.

Mail sync settings

Click Done, then click Save to save your settings. Close the Mail app and launch it again.

Solution 2: Reset Windows Mail app

This is useful if an app gets into a bad state and you want to delete its data and start over.

Step 1: Press Win + I to open Settings app. Click Apps option.

Step 2: Click on Apps & features, on the right side, find Mail app, and click Advanced options link.

Select Mail and Calendar app

Step 3: Click/tap on the Reset button under Storage usage and app reset. Click/tap on Reset to confirm.

Reset Mail app

When finished, follow how to setup Mail app guide to add your e-mail account.

Solution 3: Uninstall and reinstall Mail app

If your Mail app is freezing or not working, check if your Windows 10 has all the latest Updates installed. If this does not help, uninstall and reinstall the Mail app as follows:

Step 1: Open PowerShell as an administration.

Step 2: In PowerShell windows, copy and paste the following command, hit Enter.

Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online

Uninstall Mail app

Step 3: To reinstall Mail app, you can download it from Windows Store.