iSumsoft » Resources » Office » Cannot Import Gmail Contacts into Outlook from CSV File

Cannot Import Gmail Contacts into Outlook from .CSV File

When you import contacts.csv file to Outlook unsuccessfully, and it tipped that operation cannot be completed because the service provider does not support it. This error is the result of trying to import into an Exchange ActiveSync account. This guide will show you how to fix this problem.

How to check the type of your Outlook account

Go to Outlook, click File > Info, you can see which types of account you are using.

way-to-view-what-kind-of-account-your-outlook-is

How to Imorpt Contacts into Outlook Exchange ActiveSync Account

To fix this problem you have to add a new .pst to your profile and then import the contacts into the .pst, finially move them to the Outlook.com account. Detial stepsshow as follows:

Step 1: Open Outlook program, go to File > Account settings > Data files.

Click Add data file and type in a name for your data file. Then close it.

create-an-outlook-pst-file

Step 2:: In My Contacts, right-click and choose New Folder, type a name for Contacts folder.

Make sure contact item is choosed for the folder contains, then select the new .pst file, click OK. You can see the new contacts in contact list of My Contacts.

create-new-folder-in-contacts

Step 3: Then go to File, click Open & Export, click on Import/Export to open the Import and Export wizard.

Start the import procedure, in Select destination folder, select contacts folder you've created, click Next. Before click Finish, click the Map Custom Fields button to check your fields are in the right position.

select-new-created-contacts-as-destination-folder

Step 4 : Merge contacts. Click People you can drag those imported contacts to Outlook.com Contacts.

merge-contacts-to-outlook-com

Step 5: After the contacts are moved, go back to Account Settings > Data files > Remove file.

remove-created-pst-data-file

additional-info-about-csv-file