"I bought a second-hand iPhone 7 from Amazon but there is an existing Apple ID used on it. How can I remove the Apple ID from iPhone 7 without the password? Please help!"
Typically, most people would wipe all their data before selling their old iPhone. This not only prevents data leakage, but also prevents inconvenience to buyers. However, if things didn’t turn out to be that way and you have an iPhone with someone else’s Apple ID on it, you will wonder how to get rid of the Apple ID. Now in this page, we will offer you three methods to remove Apple ID from iPhone without password.
If you just want to remove the Apple ID signed in to the iTunes Store and App Store on iPhone, you can do so without a password required.
Step 1: Go to Settings > iTunes & App Stores.
Step 2: Tap on the Apple ID and choose Sign Out, so the Apple ID will be removed immediately. Then you can use a different Apple ID or create a new Apple ID to sign in to iTunes Store and App Store.
If the Apple ID is being used in Apple services such as iCloud and iMessage on the iPhone, it cannot be removed without a password. In this case, if the iPhone is running iOS 11 or above, restoring the iPhone to factory settings is a good solution because it completely removes all data, including the Apple ID and password. Sure, you should first backup the iPhone with iTunes if you have important data on the device.
Step 1: Connect the iPhone to the computer and open iTunes on the computer.
Step 2: For iPhone 7, press and hold the iPhone’s Volume-down button and Power button at the same time. Keep holding them until the iPhone goes into recovery mode.
Step 3: Once the iPhone goes into recovery mode, iTunes will pop up a dialog telling there is a problem with the iPhone that requires it to be updated or restored. Click Restore.
Step 4: iTunes will start downloading the software for your iPhone. Once the download finishes, it will extract the software and then restore the iPhone to factory settings. Wait for the restoring process to complete. This takes a few minutes.
Step 5: When the restore is completed, the previous Apple ID and password have been removed from the iPhone and you need to re-set up the device.
Step 6: When setting up the iPhone, if you see an Activation Lock screen asking for the previous Apple ID and password, as shown in the figure below, tap the Unlock with Passcode link and then tap Use Device Passcode. Then enter the passcode that was previously used to unlock this iPhone, so you can remove the activation lock and use a different Apple ID to set up the iPhone.
Note: You are allowed to use the device passcode to remove the activation lock only if the iPhone is running iOS 11 or later. If your system version is under iOS 11, it's not recommended that you restore the iPhone. If that's the case, go to the third solution.
If you don’t want to restore your iPhone, or your iOS version is under iOS 11, a third-party tool will be the best choice to remove the Apple ID without a password. iPhone Passcode Refixer is the professional iOS unlocking software that allows you to completely remove Apple ID from iPhone without the password. Here are the simple steps.
Step 1: Connect the iPhone to a Windows computer with a USB cable.
Step 2: Download and install iPhone Passcode Refixer on the computer. When the installation is done, launch the software and choose Remove Apple ID.
Step 3: Once the software recognizes your iPhone, click on Start to remove the Apple ID. The removing process involves two cases depending on whether Find My iPhone is enabled on the iPhone.
Case 1: If Find My iPhone is turned off on your iPhone, the software will immediately start removing the Apple ID and complete in a few minutes.
Case 2: If Find My iPhone has been enabled on the iPhone and you can’t disable it without the Apple ID password, you will first need to manually reset the iPhone before the software can remove the Apple ID. Just get into the iPhone and go to Settings > General > Reset > Reset All Settings to perform the reset. When the iPhone is reset and restarted, the software will start removing the Apple ID.
Step 4: When the Apple ID is removed, you can use a different Apple ID to set up the iPhone without any problem. In this way, you won’t encounter an Activation Lock issue, since the Apple ID and password have been permanently removed from the iPhone.