iSumsoft » Resources » Windows 10 » Fix: Recovery Key Cannot Save to This Location Error

Fix: BitLocker Recovery Key Can't Save to This Location Error

To fix BitLocker recovery key couldn’t be saved in Microsoft account, in a USB flash drive, or a file. You'll need to set the proper policy settings to configure the computers to back up the recovery information.

Part 1: BitLocker recovery key couldn't be saved to Microsoft account

In Windows 10/8, you can save BitLocker recovery key to the OneDrive of your Microsoft account as long as your PC is signed in with Microsoft account. If you signed in with local account, you can change to sign with Microsoft Account. To do that:

Step 1: Go to click Start > Settings > Accounts > Your Account.

Step 2: On the right pane of Your Account, you can see you have signed in with Local Account. Then click Sign in with a Microsoft account instead.

sign-in-with-microsoft-accoun

Step 3: Enter your account and password, after that click Sign in button.

save-recovry-key-to-microsoft-account

Once you do this it will ask you to verify your device. Just click the same and follow the instruction to verify your device. If you have any problem with sign in with Microsoft account, here is the solutions: Cannot Sign into Microsoft Account, How to do.

Part 2: To Fix Error That Can’t Save Recovery Key to USB Flash Drive

The Save to USB option is not shown by default for removable drives. If the option is unavailable, it means that a system administrator has disallowed the use of recovery keys. You can configure the computer allows to save BitLocker recovery information to Removable drive. Let's see how to do:

Step 1: Open Local Group Policy Editor.

Press the Windows + R keys to open the Run dialog, type gpedit.msc, and press Enter.

open-group-policy-editor

Step 2: In the left pane of Local Group Policy Editor, navigate to the location below:

Local Computer Polity > Computer Configuration > Administrative Templates > Windows Components > BitLocker Drive Encryption > Removable data drives

Step 3: On the right-side pane of Removable data drives, click Choose how bitlocker-protected removable drives can be recovered to edit it.

configure-to-allow-save-recovery-key-to-removable-drive

Step 4:Click Enable, then check on Allow data recovery agent and Save bitlocker recovery information to AD DS for removable data drives boxes.

configure-to-allow-save-recovery-key-to-removable-drive

Step 5: When you're done, click on Apply followed by OK button. Now you may save recovery key to USB drive.

Method 3: To Fix Can't Save BitLocker Recovery Key to a File

Configure to store BitLocker Recovery information for fixed data drives in Group Policy Editor.

Step 1: Open Local Group Policy Editor.

Step 2: In the left pane of Local Group Policy Editor, navigate to the location below:

Computer Configuration > Administrative Templates > Windows Components > BitLocker Drive Encryption > Operating System Drives > Choose how BitLocker-protected operating system drives can be recovered

choose-how-bitlocker-protected-operation-system-drive

Step 3:On the right-side panel, double-click on Choose how BitLocker-protected operating system drives can be recovered and configure it as screenshot shows:

save-recovery-information-to-operation-system-drive

Step 4: When you're done. Click Apply and Ok botton.

Tip: You can do this configration for Fixed Data Drive, to do like this:

Navigate to to click Fixed Data Drive under BitLocker Driver Encryption in Local Group Policy Editor, double-click on Choose how BitLocker-protected fixed drives can be recovered.

fixed-data-drives

and configure it as follows:

configure-to-save-bitlocker-recovery-key-to-adds-for-fixed-data-drives

After that, BitLocker recovery key for that drive will be saved to a BitLocker_Recover_Key.txt file created on your desktop.