iSumsoft » Resources » Apple» What If You Can't Uncheck Encrypt iPhone Backup in iTunes

What If You Can't Uncheck Encrypt iPhone Backup in iTunes

If you want to uncheck the Encrypt iPhone backup option in iTunes but run into problems, this post will help solve your problems.


Part 1: How to uncheck Encrypt iPhone Backup option in iTunes

Step 1: Run iTunes on the computer, and connect your iPhone device to the computer using a USB cable.

Step 2: After iTunes identifies the connected iPhone and show the iPhone-like icon in its upper left corner, click the icon to select it.

Click iPhone icon

Step 3: Select the Summary on iTunes left-side pane, and then uncheck the ''Encrypt iPhone backup'' option under the Backups section on the right-side pane. Enter the correct password in the popup dialog box and click OK. Then iTunes will create a new backup for your iPhone with no password.

Uncheck Encrypt iPhone backup

But what if you forgot the iPhone backup password? Look at the Part 2.

Part 2: How to uncheck Encrypt iPhone backup without password

If you forgot, lost, or don’t know the iPhone backup password, you can't uncheck the Encrypt iPhone backup option until you retrieve the password. To retrieve an ITunes backup password, you need the help of the iTunes Password Refixer software, as shown in the following steps.

Step 1: Get iTunes Password Refixer and install it on your computer. After installation, launch it.

Download

Step 2: Import the path to the encrypted iPhone backup file into the software, by the Open button.

Tips: After clicking the Open button, it will automatically pop up a dialog allowing you to select the iTunes backup file of your iPhone device.

Add encrypted iPhone backup

Step 3: Select one attack type and choose/check the relevant properties, such as range, length, etc.

Choose attack type and check password properties

Step 4: Start password recovery, by clicking the Start button.

Step 5: When the iTunes backup password is recovered and displayed on the screen, note it down, or copy it.

Retrieve iTunes backup password

Step 6: Run iTunes and connect iPhone to the computer. Uncheck the Encrypt iPhone backup option in iTunes. When asked for password, enter the password previously recovered.

Part 3: How to uncheck Encrypt iPhone Backup option if it is greyed out

Occasionally, the ''Encrypt iPhone backup'' option in iTunes is checked and greyed out, so that you cannot uncheck it. This can happen if you have a profile setup on your iPhone device, which has custom restrictions. To enable the greyed out Encrypt iPhone backup option, you need to turn on your iPhone and go to Settings > General > Profiles, and then delete the profiles in the Profiles bar.

Delete profile

For more details, you can refer to this post:

http://iexplorer-support.macroplant.com/customer/portal/questions/6317123-i-can-t-uncheck-encrypt-iphone-backup-it-is-greyed-out