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Fix: iPhone Shows White Screen with Black Apple Logo Then Turns off

"Yesterday my iPhone 6s randomly shut down and won't turn on any more. It was fully charged. When I hold down the Power button, it shows only a white screen with black Apple logo and then turns off in a few seconds. I tried many times and even tried to hold down both the Power and Home button at the same time, but it was still the same result. What should I do? Please help!"

iPhone white screen with black apple logo

The problem that iPhone keeps showing white screen with black apple logo and turning off may be due to system failure, software corrupt, hardware fault, or some other reason. It needs to be tested by a professional to determine what exactly the cause is, but it costs money. Luckily, iPhone's recovery mode can help you fix this problem easily. Follow the steps.

Fix "iPhone shows white screen with black apple logo then turns off"

Step 1: Make sure your computer has an internet connection and you have the latest version of iTunes installed on it. If you don't have a computer, borrow one from somebody else.

iTunes

Step 2: If iTunes is already open, close it. Connect your iPhone to your computer using a USB cable and then start iTunes.

connect iPhone to computer

Step 3: While your iPhone is connected, force restart it with these steps, but don't release the buttons when you see the Apple logo, wait until the connect to iTunes screen appears.

On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the connect to iTunes screen.

On an iPhone 7 or iPhone 7 Plus: Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see the connect to iTunes screen.

On an iPhone 6 or iPhone 6s: Press and hold both the Sleep/Wake button and Home button at the same time. Keep holding them until you see the connect to iTunes screen.

connect to iTunes screen

Step 4: Now see iTunes on your computer. You will see iTunes pops up a dialog showing this message: “There is a problem with the iPhone that requires it to be updated or restored” and gives the option to Restore or Update. Choose Update, then iTunes will try to reinstall IOS without erasing your data. Wait while iTunes downloads the software for your device. If the download takes more than 15 minutes and your iPhone device exists the connect to iTunes screen, just let the download finish, then repeat Step 3. If the download fails, close iTunes and launch it again, then repeat Step 3 and Step 4.

choose update

Step 5: Once Update starts, you will see the progress bar on your iPhone screen. The update or restore process will take a while and your iPhone will restart several times, don't interrupt it, and your iPhone will then be updated and restored. After the Update or Restore completes, set up your iPhone and then it can work normally.

Note: If recovery mode doesn't work and your iPhone still keeps showing the white screen with black apple logo and turning off, then it's probably because a hardware fault has occurred in your iPhone and you have to look for after-sales service to fix your problem.