[2023] iPhone is Frozen on Lock Screen and Won't Turn off

After updating to the latest iOS 17, it's no surprise that many iPhones, especially the iPhone 14 model, freeze on the lock screen, resulting in a screen failure where you can't turn off the device, but it's stuck on the screen without responding. This problem frustrates you and you try to solve it? Focus on this article and it will show you 4 practical solutions to fix iPhone is frozen on the Lock Screen and won't turn off.

• What to do if your phone screen is frozen and won't turn off iPhone?
• Solution 1: Force Restart iPhone
• Solution 2: Use iSumsoft iOS Refixer (without data loss)
• Solution 3: Fix iPhone frozen on Lock Screen with iTunes/Finder (data loss)

What to do if your phone screen is frozen and won't turn off iPhone?

Solution 1: Force Restart iPhone

The first recommended method to resolve the issue when the iPhone is frozen on the lock screen is by restarting the device. However, you might find yourself unable to slide the Power off button as the device is unresponsive. In such a situation, you can try to force restart the iPhone, which helps fix the frozen screen or unresponsive buttons. Based on your iPhone models, here's how you can force restart your device with the following steps:

For iPhone 8 or later models

1: Press and quickly release the Volume up button.

2: Press and quickly release the Volume down button.

3: Press and hold the Side button.

4: When the Apple logo appears, release the Side button.

For iPhone 7 and iPhone 7 Plus

1: Press and hold both the Volume down button and the Side button at the same time.

2: When the Apple logo appears, release both buttons.

For iPhone 6s and earlier models

1: Press and hold both the Side button and the Home button at the same time.

2: When the Apple logo appears, release both buttons.

Solution 2: Use iSumsoft iOS Refixer (without data loss)

Force restarting may temporarily fix the problem once, but what if it happens again? Trying another hard reset is not a recommended solution. Force restarts are typically used as a temporary stopgap measure. To effectively resolve the issue, it is necessary to address the underlying system bugs and glitches through system repair or troubleshooting.

iSumsoft iOS Refixer is designed to repair various iOS-related issues without losing data, covering the iPhone frozen on the lock screen, stuck on the Apple logo after update, and the iPhone white screen, among others.

Learn to use the software to repair your iOS system.

Step 1: Download and install iSumsoft iOS Refixer on your computer. Then launch the software and connect iPhone to the PC.

Step 2: On the Home page, select System Repair.

Step 3: From the listed two options, select Standard Mode, which will not result in data loss.

Tips: If Standard Mode is unable to fix the issue, try to select Advanced Mode, but it is noted that this operation will erase all the data stored in the iPhone.

Step 4: Click Start to begin repairing your iOS.

Step 5: You are required to download a specific package by clicking on the Download button.

Step 6: Once the package is successfully downloaded, click on Repair to proceed and wait for the process to complete. When "Repair Successfully" appears on the screen, iPhone will restart automatically.

Solution 3: Fix iPhone frozen on Lock Screen with iTunes/Finder (data loss)

iTunes or Finder is also a good choice for you to solve this problem, while you may risk data loss if you have never backed up your iPhone before. Follow these steps:

Step 1: Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes.

Step 2: Put your iPhone into recovery mode. Learn how to put your device into Recovery mode.

Step 3: iTunes or Finder can automatically recognize your device. When you get the option to Restore or Update, choose Update.

Step 4: Wait for the process to complete.