{"id":19399,"date":"2020-11-26T09:57:37","date_gmt":"2020-11-26T09:57:37","guid":{"rendered":"https:\/\/www.isumsoft.com\/it\/?p=19399"},"modified":"2021-03-13T03:45:55","modified_gmt":"2021-03-13T03:45:55","slug":"windows-security-keeps-asking-for-outlook-password","status":"publish","type":"post","link":"https:\/\/www.isumsoft.com\/it\/windows-security-keeps-asking-for-outlook-password\/","title":{"rendered":"Fixed: Windows Security Keeps Asking for Outlook Password"},"content":{"rendered":"\n<p>Many Outlook users report that <strong>Windows Security keeps asking for Outlook passwords<\/strong>.\u00a0No matter they click to cancel or log in, the prompt will appear repeatedly. This guide explains several quick fixes to <a href=\"https:\/\/www.isumsoft.com\/it\/windows-security-keeps-asking-for-outlook-password\/\">stop Windows Security from asking for Outlook passwords<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What caused Windows Security to keep asking for Outlook password<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>The outlook is configured to prompt you for credentials.<\/li><li>Incorrect password cached in credential storage.<\/li><li>Required Authentication Settings for outgoing server and incoming server.<\/li><li>Outlook anywhere is not configured to use NTLM Authentication.<\/li><li>Slow or unstable network connection.<\/li><li>Corrupt Outlook profile.<\/li><li>Antivirus programs.<\/li><li>Shared calendars.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Fix Windows security keeps asking for Outlook password error<\/h2>\n\n\n\n<p>How do you actually prevent Windows security from asking for Outlook passwords? We recommend the following fixes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Fix 1: Fix Windows security keeps asking for Outlook password by updating Office<\/h4>\n\n\n\n<p>You can try to install the latest updates to resolve this issue. To update Office, go to <strong>File <\/strong>&gt; <strong>Office Account<\/strong> &gt; <strong>Update Options<\/strong> &gt; <strong>Update Now<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"436\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/update-office.png\" alt=\"Update Microsoft Office\" class=\"wp-image-19414\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/update-office.png 640w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/update-office-300x204.png 300w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/update-office-80x55.png 80w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Fix 2: Switch to a more stable network connection<\/strong><\/h3>\n\n\n\n<p>If your network is slow or unstable, Outlook may lose connection to the mail server, it will prompt for a password while trying to reconnect. you can try to switch to a more stable network environment and then check if this issue persists.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fix 3: Turn off Cached Exchange Mode<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>In Outlook, click on <strong>File<\/strong> &gt; <strong>Account Settings<\/strong> &gt; <strong>Account Settings<\/strong>.<\/li><\/ol>\n\n\n\n<p>2. Select an Exchange or Microsoft 365 account, then click&nbsp;<strong>Change<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"615\" height=\"502\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/change-account-settings.png\" alt=\"Change account settings\" class=\"wp-image-19415\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/change-account-settings.png 615w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/change-account-settings-300x245.png 300w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/change-account-settings-80x65.png 80w\" sizes=\"auto, (max-width: 615px) 100vw, 615px\" \/><\/figure>\n\n\n\n<p>3. Under&nbsp;<strong>Offline Settings<\/strong>, if there is a checkmark beside <strong>Use Cached Exchange Mode<\/strong>, clear&nbsp;it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"490\" height=\"449\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/turn-off-cached-exchange-mode.png\" alt=\"Turn off Cached Exchange Mode\" class=\"wp-image-19405\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/turn-off-cached-exchange-mode.png 490w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/turn-off-cached-exchange-mode-300x275.png 300w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/turn-off-cached-exchange-mode-80x73.png 80w\" sizes=\"auto, (max-width: 490px) 100vw, 490px\" \/><\/figure>\n\n\n\n<p>4. Click <strong>Next<\/strong>. You need to restart Outlook for the changes to take effect.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fix 4: <strong>Reset the login settings for Outlook<\/strong><\/h3>\n\n\n\n<p>You can try to reset the login settings for Outlook through Windows Credentials Manager. Here&#8217;s how to do it:<\/p>\n\n\n\n<p>1. To open Credential Manager, type&nbsp;<strong>credential manager<\/strong>&nbsp;in the search box&nbsp;and select&nbsp;<strong>Credential Manager Control panel<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"374\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/credential-manager.png\" alt=\"credential manager\" class=\"wp-image-19417\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/credential-manager.png 640w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/credential-manager-300x175.png 300w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/credential-manager-80x47.png 80w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p>2. Select&nbsp;<strong>Windows Credentials<\/strong>&nbsp;to access&nbsp;the credentials for Outlook that you want to manage.<\/p>\n\n\n\n<p>3. Click the name to expand the set of credentials and click&nbsp;<strong>Remove<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"673\" height=\"419\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/clear-the-saved-password.png\" alt=\"Clear the saved password\" class=\"wp-image-19413\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/clear-the-saved-password.png 673w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/clear-the-saved-password-300x187.png 300w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/clear-the-saved-password-80x50.png 80w\" sizes=\"auto, (max-width: 673px) 100vw, 673px\" \/><\/figure>\n\n\n\n<p>If there are any other credentials referencing the Outlook email addresses, please do the same operation.<\/p>\n\n\n\n<p>4. Exit and restart your system.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fix 5: Check credential settings<\/h3>\n\n\n\n<p>1. In&nbsp;<strong>Outlook<\/strong>, go to the&nbsp;<strong>File<\/strong>&nbsp;tab.<\/p>\n\n\n\n<p>2. In the&nbsp;<strong>Account Settings<\/strong>&nbsp;section, select&nbsp;<strong>Account Settings<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"380\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/account-settings.png\" alt=\"Account settings\" class=\"wp-image-19416\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/account-settings.png 640w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/account-settings-300x178.png 300w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/account-settings-80x48.png 80w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p>3. Highlight your account and click on&nbsp;<strong>Change<\/strong>.<\/p>\n\n\n\n<p>4. In the pop-up&nbsp;<strong>Change Account<\/strong>&nbsp;window, make sure that the&nbsp;<strong>Remember password<\/strong>&nbsp;option is checked. Click on the&nbsp;<strong>More Settings<\/strong>&nbsp;button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"464\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/remember-password.png\" alt=\"Check credential settings\" class=\"wp-image-19404\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/remember-password.png 650w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/remember-password-300x214.png 300w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/remember-password-80x57.png 80w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/figure>\n\n\n\n<p>5. Switch to the&nbsp;<strong>Security<\/strong>&nbsp;tab.<\/p>\n\n\n\n<p>6. Unselect the <strong>Always prompt for the logon credentials<\/strong> option under user identification. Click&nbsp;<strong>OK<\/strong>&nbsp;and close your&nbsp;<strong>Outlook<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"505\" height=\"606\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/un-check-user-identification.png\" alt=\"Uncheck Always prompt for logon credentials \" class=\"wp-image-19406\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/un-check-user-identification.png 505w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/un-check-user-identification-250x300.png 250w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/un-check-user-identification-80x96.png 80w\" sizes=\"auto, (max-width: 505px) 100vw, 505px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Fix 6: Sign out and sign into Office apps<\/h3>\n\n\n\n<p>Step 1: Open any of the office apps like Word or Excel. Click on <strong>File<\/strong> &gt; <strong>Account<\/strong>.<\/p>\n\n\n\n<p>Step 2: In the main window, under User Information click on the <strong>Sign out <\/strong>link. Confirm you want to sign out. Close Word.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"398\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/sign-out.png\" alt=\"Sign out\" class=\"wp-image-19418\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/sign-out.png 640w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/sign-out-300x187.png 300w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/sign-out-80x50.png 80w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p>Step 3: Wait 5 seconds. Open Office Word or Excel program, sign in with your Office account and then enter your password.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"382\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/sign-in-to-office-app.png\" alt=\"Sign in to Office\" class=\"wp-image-19421\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/sign-in-to-office-app.png 640w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/sign-in-to-office-app-300x179.png 300w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/sign-in-to-office-app-80x48.png 80w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p>Step 4: Wait 5 seconds. Open Outlook. You should not be prompted again. <\/p>\n\n\n\n<p>In some cases, you will see the box pop up again for every shared mailbox you are connected to. If this happens, please make sure to check off the option for \u201c<strong>Remember my credentials<\/strong>\u201d is checked off when prompted to log in. Make sure the username is is your Microsoft Office 365 username and enter your RRU password. Click OK.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"454\" height=\"323\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/remember-outlook-credentials.png\" alt=\"Remember my credentials\" class=\"wp-image-19412\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/remember-outlook-credentials.png 454w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/remember-outlook-credentials-300x213.png 300w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/remember-outlook-credentials-80x57.png 80w\" sizes=\"auto, (max-width: 454px) 100vw, 454px\" \/><\/figure>\n\n\n\n<p>Step 5: Repeat for every shared mailbox you have.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fix 7: Temporarily turn off Windows Defender Antivirus<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>Select Start &gt; Settings &gt; Update &amp; Security &gt; Windows Security &gt; Virus &amp; threat protection &gt; Manage settings (or Virus &amp; threat protection settings in previous versions of Windows 10).<\/li><\/ol>\n\n\n\n<p>2. Switch <strong>Real-time protection<\/strong> to Off. Click&nbsp;<strong>Yes<\/strong>&nbsp;to confirm the change, if prompted.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"380\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/turn-off-real-time-protection.png\" alt=\"Temporarily turn off Windows Defender Antivirus\" class=\"wp-image-19423\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/turn-off-real-time-protection.png 640w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/turn-off-real-time-protection-300x178.png 300w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2020\/11\/turn-off-real-time-protection-80x48.png 80w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p>3. Check if the issue with Acronis software is resolved.<\/p>\n\n\n\n<p>4. To turn back on Windows Defender Antivirus, click the toggle button again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many Outlook users report that Windows Security keeps asking for Outlook passwords.\u00a0No matter they click to cancel or log in, the prompt will appear repeatedly. This guide explains several quick fixes to stop Windows Security from asking for&#8230; <\/p>\n","protected":false},"author":2,"featured_media":19408,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-19399","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-computer-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fixed: Windows Security Keeps Asking for Outlook Password<\/title>\n<meta name=\"description\" content=\"This guide collects some quick fixes to help you troubleshoot the Windows security keeps asking for Outlook password errors.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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