{"id":12659,"date":"2019-09-18T10:22:58","date_gmt":"2019-09-18T10:22:58","guid":{"rendered":"https:\/\/www.isumsoft.com\/it\/?p=12659"},"modified":"2020-07-20T02:42:17","modified_gmt":"2020-07-20T02:42:17","slug":"6-ways-to-fix-the-internet-explorer-has-stopped-working-error","status":"publish","type":"post","link":"https:\/\/www.isumsoft.com\/it\/6-ways-to-fix-the-internet-explorer-has-stopped-working-error\/","title":{"rendered":"6 Ways to Fix the &#8220;Internet Explorer Has Stopped Working&#8221; Error"},"content":{"rendered":"\n<p>If you are frustrated by an error message saying &#8220;<a href=\"https:\/\/www.isumsoft.com\/it\/6-ways-to-fix-the-internet-explorer-has-stopped-working-error\/\">Internet Explorer Has Stopped Working<\/a>&#8220;, you&#8217;re in the right place. Here are several ways to fix the error message you receive.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"#way1\">Way 1: Reset Internet Explorer<\/a><\/li><li><a href=\"#way2\">Way 2: Reset all zones to default level<\/a><\/li><li><a href=\"#way3\">Way 3: Disable the Hardware Acceleration<\/a><\/li><li><a href=\"#way4\">Way 4: Delete Internet Explorer history<\/a><\/li><li><a href=\"#way5\">Way 5: Run Internet Explorer Troubleshooter<\/a><\/li><li><a href=\"#way6\">Way 6: Reinstall Internet Explorer<\/a><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"way1\">Way 1: Reset Internet Explorer<\/h2>\n\n\n\n<p>Step 1: <a href=\"https:\/\/www.isumsoft.com\/windows-10\/3-ways-to-open-internet-options-properties.html\">Open Internet Options<\/a> in Windows 10.<\/p>\n\n\n\n<p>Step 2: Switch to the<strong> Advanced<\/strong> tab, click the <strong>Reset<\/strong> button under the Advanced tab.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"407\" height=\"534\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-reset-button.png\" alt=\"click reset button\" class=\"wp-image-12672\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-reset-button.png 407w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-reset-button-229x300.png 229w\" sizes=\"auto, (max-width: 407px) 100vw, 407px\" \/><\/figure>\n\n\n\n<p>Step 3: In the next pop-up window, be sure to tick the checkbox named as <strong>Delete personal settings<\/strong> and then click the <strong>Reset <\/strong>button.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"436\" height=\"339\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/delete-personal-settings.png\" alt=\"delete personal settings\" class=\"wp-image-12677\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/delete-personal-settings.png 436w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/delete-personal-settings-300x233.png 300w\" sizes=\"auto, (max-width: 436px) 100vw, 436px\" \/><\/figure>\n\n\n\n<p>Step 4: Then, this will pop up a small window which displays all settings, just click the <strong>Close<\/strong> button to exit.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"284\" height=\"207\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/close-window.png\" alt=\"close window\" class=\"wp-image-12675\" \/><\/figure>\n\n\n\n<p>Restart your computer and check if Internet Explorer works properly. If the problem still exists, then move on to Way 2.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"way2\">Way 2: Reset all zones to default level<\/h2>\n\n\n\n<p>Step 1: Press Win+R keys to <a href=\"https:\/\/www.isumsoft.com\/it\/4-ways-to-open-run-dialog-box-in-windows-10\/\">open the Run dialog box<\/a>, type <strong>inetcpl.cpl<\/strong> command and click <strong>OK<\/strong> to open Internet Properties.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"399\" height=\"206\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/type-inetcpl.cpl-command.png\" alt=\"type inetcpl.cpl command\" class=\"wp-image-12685\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/type-inetcpl.cpl-command.png 399w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/type-inetcpl.cpl-command-300x155.png 300w\" sizes=\"auto, (max-width: 399px) 100vw, 399px\" \/><\/figure>\n\n\n\n<p>Step 2: Under the Security tab, click <strong>Reset all zones to default level<\/strong> at the bottom of the window, then click <strong>Apply<\/strong> followed by <strong>OK<\/strong> to confirm your settings.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"409\" height=\"535\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/reset-all-zones-to-default-level.png\" alt=\"reset all zones to default level\" class=\"wp-image-12679\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/reset-all-zones-to-default-level.png 409w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/reset-all-zones-to-default-level-229x300.png 229w\" sizes=\"auto, (max-width: 409px) 100vw, 409px\" \/><\/figure>\n\n\n\n<p>Once these steps are executed completely, restart your computer, then check to see if your issue has been resolved.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"way3\">Way 3: Disable the Hardware Acceleration<\/h2>\n\n\n\n<p>Step 1: Launch Internet Properties again.<\/p>\n\n\n\n<p>Step 2: Go to the Advanced tab and enable the checkbox which says <strong>Use software rendering instead of GPU rendering<\/strong>. Then click <strong>Apply<\/strong> followed by <strong>OK<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"406\" height=\"530\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-apply-followed-by-ok.png\" alt=\"click apply followed by ok\" class=\"wp-image-12669\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-apply-followed-by-ok.png 406w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-apply-followed-by-ok-230x300.png 230w\" sizes=\"auto, (max-width: 406px) 100vw, 406px\" \/><\/figure>\n\n\n\n<p>Now restart your computer to save the changes you made and see if you\u2019re able to fix Internet Explorer Has Stopped Working issue. If disabling your Hardware acceleration doesn\u2019t solve your problem, go to Way 4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"way4\">Way 4: Delete Internet Explorer history<\/h2>\n\n\n\n<p>Step 1: Go to Internet Properties window again.<\/p>\n\n\n\n<p>Step 2: Click the <strong>Delete<\/strong> button under Browsing history in the General tab.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"406\" height=\"533\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-delete-button.png\" alt=\"click delete button\" class=\"wp-image-12670\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-delete-button.png 406w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-delete-button-229x300.png 229w\" sizes=\"auto, (max-width: 406px) 100vw, 406px\" \/><\/figure>\n\n\n\n<p>Step 3: When the Delete Browsing History window appears, check all of the following options and click <strong>Delete<\/strong> button.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Preserve Favorites website data<\/li><li>Temporary Internet files and website files<\/li><li>Cookies and website data<\/li><li>History<\/li><li>Download History<\/li><li>Form data<\/li><li>Passwords<\/li><li>Tracking Protection, ActiveX Filtering and Do Not Track<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"387\" height=\"537\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/delete-browsing-history.png\" alt=\"delete browsing history\" class=\"wp-image-12676\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/delete-browsing-history.png 387w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/delete-browsing-history-216x300.png 216w\" sizes=\"auto, (max-width: 387px) 100vw, 387px\" \/><\/figure>\n\n\n\n<p>Step 4: Wait for the browsing history is deleted.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"398\" height=\"190\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/wait-for-the-browsing-history-is-deleted.png\" alt=\"wait for the browsing history is deleted\" class=\"wp-image-12687\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/wait-for-the-browsing-history-is-deleted.png 398w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/wait-for-the-browsing-history-is-deleted-300x143.png 300w\" sizes=\"auto, (max-width: 398px) 100vw, 398px\" \/><\/figure>\n\n\n\n<p> Then click <strong>Apply<\/strong> followed by <strong>OK<\/strong> to take effect the change you made.<\/p>\n\n\n\n<p>Restart your computer and then check if Internet Explorer is working properly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"way5\">Way 5: Run Internet Explorer Troubleshooter<\/h2>\n\n\n\n<p>Step 1: <a href=\"https:\/\/www.isumsoft.com\/it\/more-ways-to-access-control-panel-in-windows-10\/\">Access Control Panel<\/a> in Windows 10.<\/p>\n\n\n\n<p>Step 2: In the upper right corner of the control panel, type <strong>troubleshooting<\/strong> in the Search bar. Click <strong>Troubleshooting<\/strong> link.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"193\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/type-troubleshooting.png\" alt=\"type troubleshooting\" class=\"wp-image-12686\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/type-troubleshooting.png 500w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/type-troubleshooting-300x116.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p>Step 3: In the left window of Troubleshooting, click <strong>View all<\/strong> link.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"178\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-view-all-link.png\" alt=\"click view all link\" class=\"wp-image-12673\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-view-all-link.png 500w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-view-all-link-300x107.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p>Step 4: Select <strong>Internet Explorer Performance<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"270\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/select-internet-explorer-performance.png\" alt=\"select internet explorer performance\" class=\"wp-image-12681\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/select-internet-explorer-performance.png 500w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/select-internet-explorer-performance-300x162.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p>Step 5: Click the <strong>Advanced<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"304\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-the-advanced-button.png\" alt=\"click the advanced button\" class=\"wp-image-12699\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-the-advanced-button.png 500w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-the-advanced-button-300x182.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p>Step 6: Make sure that <strong>Apply repairs automatically<\/strong> option is checked. And click <strong>Next<\/strong> button to continue.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"358\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-next-button.png\" alt=\"click next button\" class=\"wp-image-12671\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-next-button.png 500w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-next-button-300x215.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p>Step 7: Wait for Internet Explorer Performance Troubleshooter runs, and then you will see the Troubleshooter was fixed successfully.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"405\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/troubleshooter-was-fixed-successfully.png\" alt=\"troubleshooter was fixed successfully\" class=\"wp-image-12683\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/troubleshooter-was-fixed-successfully.png 500w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/troubleshooter-was-fixed-successfully-300x243.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p>Restart your computer and see if you are able to fix Internet Explorer Has Stopped Working issue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"way6\">Way 6: Reinstall Internet Explorer<\/h2>\n\n\n\n<p>Step 1: <a href=\"https:\/\/www.isumsoft.com\/windows-10\/6-methods-to-open-programs-and-features-in-windows-10.html\">Open Programs and Features<\/a> in Windows 10<\/p>\n\n\n\n<p>Step 2: Click<strong> <\/strong>the<strong> Turn Windows features on or off<\/strong> link.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"358\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/turn-windows-features-on-or-off.png\" alt=\"turn windows features on or off\" class=\"wp-image-12684\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/turn-windows-features-on-or-off.png 500w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/turn-windows-features-on-or-off-300x215.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p>Step 3: Deselect Internet Explorer.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"415\" height=\"368\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/deselect-internet-explorer.png\" alt=\"deselect internet explorer\" class=\"wp-image-12678\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/deselect-internet-explorer.png 415w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/deselect-internet-explorer-300x266.png 300w\" sizes=\"auto, (max-width: 415px) 100vw, 415px\" \/><\/figure>\n\n\n\n<p>Step 4: Click <strong>Yes<\/strong> to confirm.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"352\" height=\"233\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-yes-to-confirm.png\" alt=\"click yes to confirm\" class=\"wp-image-12674\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-yes-to-confirm.png 352w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/click-yes-to-confirm-300x199.png 300w\" sizes=\"auto, (max-width: 352px) 100vw, 352px\" \/><\/figure>\n\n\n\n<p>Step 5: Click <strong>OK<\/strong> and wait until Internet Explorer turns off.<\/p>\n\n\n\n<p>Step 6: Restart your computer now.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"203\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/restart-computer-now.png\" alt=\"restart computer now\" class=\"wp-image-12680\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/restart-computer-now.png 500w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/restart-computer-now-300x122.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p>Step 7: Go back to Windows Features window, tick the Internet Explorer checkbox, then click <strong>OK<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"415\" height=\"368\" src=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/tick-internet-explorer.png\" alt=\"tick internet explorer\" class=\"wp-image-12682\" srcset=\"https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/tick-internet-explorer.png 415w, https:\/\/www.isumsoft.com\/it\/wp-content\/uploads\/2019\/09\/tick-internet-explorer-300x266.png 300w\" sizes=\"auto, (max-width: 415px) 100vw, 415px\" \/><\/figure>\n\n\n\n<p>Step 8: Wait until Internet Explorer turns on.<\/p>\n\n\n\n<p>Restart the computer and see if it works properly.<\/p>\n\n\n\n<p><strong>See this tutorial video for details.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/www.isumsoft.com\/video\/it\/6-ways-to-fix-the-internet-explorer-has-stopped-working-error.mp4\"><\/video><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>If you are frustrated by an error message saying &#8220;Internet Explorer Has Stopped Working&#8220;, you&#8217;re in the right place. Here are several ways to fix the error message you receive. Way 1: Reset Internet Explorer Way 2: Reset&#8230; <\/p>\n","protected":false},"author":2,"featured_media":13002,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12659","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-computer-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>6 Ways to Fix the &quot;Internet Explorer Has Stopped Working&quot; Error<\/title>\n<meta name=\"description\" content=\"If you get an error message saying &quot;Internet Explorer Has Stopped Working&quot;, you&#039;ve come to the right place. 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