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Can’t Add New Users in PC Settings on Windows 10

It seems that I can’t add new users in PC Settings on my Windows 10. I clicked "Add someone else to this PC", but nothing happened. I tried many times but still it doesn’t work. I tried restarting my computer and checked internet connection. All is working fine except for adding a user account in PC settings. Is there a way I can fix that?"

The cause behind this problem may be miscellaneous, depending on your system usage, dependency services, etc. If you also can’t add new users in PC settings, try out the following three methods to add new users on Windows 10.


Option 1: Add a new user in User Accounts

Step 1: Open the Run dialog using Win + R, then type control userpasswords2 and click OK to open the User Accounts dialog.

Type control userpasswords2 in Run

Step 2: Select the Users tab, and then click the Add button. If the Add button is grayed out, check the "Users must enter a user name and password to use this computer" option.

Click Add

Step 3: This way you can add a Microsoft account. If you want to add a local user, click the Sign in without a Microsoft account (not recommended) link and then select "Local Account" on the next screen.

Add new user

If this method doesn’t work on your Windows 10, use the Option 2 described below.

Option 2: Add a new user with Command Prompt

Step 1: Open a Command Prompt as administrator.

Step 2: Type net user <username> /add and press Enter. Note: Replace the <username> with your desired user name. This will add a new local standard account on Windows 10.

Add user with cmd

Step 3: If you want the added user to be an admin account, type net localgroup Administrators <username> /add and press Enter to promote the standard user to an admin account.

Make the new user admin account

If this method still doesn’t work on your Windows 10, use the Option 3.

Option 3: Add new user with Windows Password Refixer

Step 1: Download and install the Windows Password Refixer software.

Step 2: Launch the software and burn it into a USB drive.

Burn to USB

Step 3: Boot your computer from the USB drive.

Step 4: After the "Windows Password Refixer" screen appears, click the "Add User" button.

Click Add User

Step 5: Type a name for the new user, and click OK. This will add a new user with administrator privilege to your PC.

Type name

Step 6: Click Reboot and disconnect the USB drive. The computer will restart and then you can see the new added user displaying in the lower left corner of the Windows 10 sign-in screen.

Click Reboot